Step 1: Enrollment Completion – Once you have decided to commence your training/course with us, you will be required to fill out a concise enrollment form and participate in a brief telephonic or live or pre-recorded induction video to commence your course.

Step 2: Initiate the Course – After enrolling with us, your designated tutor/assessor will extend a warm welcome and furnish you with the training details or your first assessment plan(if enrolling for a standalone course).

Then followed by step 3 if you’re enrolling on a course.
Step 3: Work Submission – Once you have completed your assignment, you may either upload it to your course portal or send it to portfolios@dominionconsultancy.com, which your assessor will grade and offer you feedback. Your feedback will be displayed on the portal as well as emailed to you for future reference.

Step 4: Support – If you need assistance during your course, you may contact your assessor with your queries. Furthermore, our customer support team will be available to provide you with support between 9 am and 5 pm Mon – Fri.

Step 5: Course Completion – Once you and your assessor are content that you have fulfilled the criteria in each unit, your portfolio will enter the IQA stage that lasts around 9-12 weeks. After this stage, we will claim your certificate.

after purchase, you will receive your login details or portfolios by email within 1 working day, including a link and instructions to start into your course.

As our qualifications are vocational and work-based courses, you are expected to conduct research and gain skills, knowledge and understanding from your working environment. Your assessor will provide you with assessment plans, which may include guidance and materials, as well as providing constructive feedback on the work that you complete.

Your assessor will provide you with assessment plans with work to complete, as well as their contact information. They will not reach out to you if you are not doing your work, you need to get in touch if you are having trouble with your assignments.

Your assessor should respond to any messages from you within just 3-working days, but it is usually sooner. If you have sent your assessor a message and you haven’t heard back from them, please let us know by emailing support@dominionconsultancy.com

This qualification requires an assessment of both competence and knowledge. Throughout your course, you will be assessed through a variety of methods:

Written assignments and coursework
Having a manager or colleague complete a witness testimony of tasks completed in a workplace
Direct observations of you carrying out work-related tasks
Professional discussions over the phone
Supplying us with work product evidence.

On completion of your course, there are steps that we must take to quality assure your qualification to then send to the awarding organization.

The Assessor must review your work in full before submitting it to our IQA, this usually takes around 2 weeks.
The IQA will review any requests within 1-months, but this is usually sooner. If there are actions on your portfolio it will be sent to the assessor for them to complete, and then these steps will be repeated.
Once the IQA has quality-checked and approved your portfolio for external sampling by the awarding body, the office will submit the claim for your certificate within 5 working days.
The awarding body will usually issue a certificate within 2-weeks from this point; however, they may request a sampling of your work, in which case it can be up to one month.
The usual duration is 1-2 months from completion.
What if I decide not to continue

If you decide not to continue your course with us, you will still be liable for the cost incurred so far on your course.

Please speak to us here: support@dominionconsultancy.com or call 0330 1749695 if you are struggling and we would be happy to offer our support